Privacy Policy
Last Updated: April 20, 2025
This website (“Site”) is owned by Driving Solutions, LLC, doing business as The Informed Caregiver (“Company”, “we”, “us”, “our”). This Privacy Policy describes how we collect, use, process, and distribute your information, including “Personal Information” (defined below), used to access this Site.
Some online purchases and services may have additional terms of use relating to that transaction.
Important: This Privacy Policy requires the use of arbitration on an individual basis to resolve disputes instead of a jury trial. By using our Site, you understand that you are waiving certain legal rights and are voluntarily agreeing to do so.
By using our Site, you consent to the terms of this Privacy Policy whether you have read it or not.
1. Minors
We do not knowingly provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian.
By using our Site, you attest that you are at least 18 years old or have the consent of a parent or guardian. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at judy@theinformedcaregiver.com.
2. Personal Information We Collect
“Personal Information” is information that can be used to identify, locate, or contact an individual. You may visit our Site without revealing any personal information. However, when you interact with our Site, we may ask for:
Contact Information – name, address, email, social media usernames, phone number.
Payment Information – card number, expiration date, card verification number.
Transaction Information – details of how you use our site and services.
Geographic Information – device location or IP address (if enabled).
Survey Data – questions and responses.
Appointment Information – scheduling data for consultations.
You may opt-out or request deletion of your information at judy@theinformedcaregiver.com.
3. Anonymous Information We Automatically Collect
We may automatically collect technical data such as:
IP address, browser type, device identifiers, operating system.
Usage metrics (pages visited, time spent, frequency, etc.).
This information helps us improve performance and user experience.
4. Cookies
We use cookies and similar tracking technologies to:
Recognize your device and personalize experience
Improve security
Provide social media features
Analyze traffic
Attribute visits to sources
Customize content
Serve targeted ads (Google, Facebook, Instagram, etc.)
You may adjust your browser to block cookies, but parts of the site may not function properly. To opt out of targeted ads, visit the Digital Advertising Alliance’s Opt-Out page.
5. How We Use Personal Information
We may use information to:
Provide products, services, news, and event updates
Process purchases and scheduling
Analyze usage and improve services
Send important notices and policy updates
Collect feedback and customize your experience
Communicate by email, phone, or text
Send marketing or promotional materials
Prevent fraud and comply with laws
Run surveys, giveaways, or social ads
Schedule and remind you of appointments
6. Third-Party Data Collection
Analytics
We use Google Analytics and similar tools to analyze site use and demographics. Learn more at Google’s Privacy Policy – Partners.
Advertising
We may use third-party cookies or beacons to deliver ads based on prior online behavior (“OBA”). We do not access or control these third-party cookies.
7. Sharing Personal Information
We may share your data with:
Service providers (hosting, analytics, payment, scheduling, etc.)
Legal authorities (when required by law or court order)
Affiliates (for operational purposes)
In the event of a merger, acquisition, or insolvency
We may also share information for purposes disclosed at the time of collection or with your consent.
8. Use of Voice (Audio) and Image (Still and Video)
If you participate in recorded events or programs:
Your name, image, and/or voice may appear in recordings.
By participating, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, and display your likeness for educational, promotional, or archival purposes.
You waive the right to approve materials or receive royalties.
You release us and Course Rebel (our course platform) from related claims.
9. Data Retention
We retain Personal Information as long as necessary to fulfill its purpose or comply with law.
We do not knowingly use malware, spyware, or viruses.
10. Links to External Sites
Our Site may link to third-party sites (payment platforms, educational vendors, etc.). We are not responsible for their content, privacy practices, or security. Please review each third-party’s privacy policy before sharing personal data.
11. Social Media
Our Site may include features that let you share content to social platforms. Using these features may result in data being collected by those platforms. Review each platform’s privacy settings to control what is shared.
12. Security
We take reasonable steps to protect your data from misuse or unauthorized access. However, no online system is 100% secure. By transmitting information, you acknowledge you do so at your own risk. If a data breach occurs, we will notify you as required by law.
13. Your Rights and Control
Usernames & Passwords
Keep your credentials confidential and log out after each session.
Access & Correction
You may contact judy@theinformedcaregiver.com to review, correct, or delete your data.
Unsubscribe / Opt-Out
Follow unsubscribe links in our emails or contact us directly. This does not apply to essential transactional messages (e.g., appointment reminders).
Analytics Opt-Out
You may opt out of Google Analytics via the browser opt-out tool.
California Privacy Rights
We do not share data for third-party direct marketing. California residents may contact judy@theinformedcaregiver.com with “California Privacy” in the subject line for confirmation.
Do Not Track
We do not currently respond to “Do Not Track” browser signals.
14. International Transfers
Your data may be processed or stored outside your home country, including the U.S. We apply the same privacy standards regardless of location.
15. Data Controller and Processors
We are the data controller for collected information and ensure our processors (e.g., payment, email, hosting providers) follow GDPR-compliant practices.
For third-party content (e.g., Course Rebel), that third party is the data controller.
16. Anti-Spam Policy
We comply with the CAN-SPAM Act (2003). You may unsubscribe from communications at any time.
17. Children’s Online Privacy Protection Act (COPPA)
Our Site is for users 18 and older. If we discover a user under 18 without parental consent, their data will be deleted.
18. Dispute Resolution and Arbitration
If a dispute arises, you agree to binding arbitration under American Arbitration Association rules, after providing 60-days’ written notice to: The Informed Caregiver – Attn: Judy M Romano, 23 A Bartley Street, Wakefield, MA 01880
Any arbitration must be commenced within one (1) year of the incident.
19. Class Action Waiver
You agree to bring claims only in your individual capacity — not as part of a class action or representative proceeding.
20. Governing Law
This Privacy Policy and related agreements shall be governed by the laws of Massachusetts, USA.
21. Contact Information
Email: judy@theinformedcaregiver.com
Mail: The Informed Caregiver
Attn: Judy M Romano
23 A Bartley Street
Wakefield, MA 01880
EU residents may file complaints or inquiries using the same contact details.
22. Changes to This Policy
This Privacy Policy may be updated periodically. You are bound by any such revisions and should revisit this page to review the current version.